Frais de livraison offerts pour toutes commande depuis le Royaume-Uni

Politique d'expédition

 

The company TNC Service Company Ltd, a limited company, whose Company Registration number is 11174374 and registered office is at 1-3 Leonard St, London, EC2A 4AQ, United Kingdom creates, produces and directly markets Les Butineuses products.

We thank you for visiting les-butineuses.com website (hereinafter referred to as “the Site”). You must read the general conditions of sale and use (hereinafter referred to as “the General Terms and Conditions of Sale and Use”), set forth below before using this Site.

Any access to or use of the Site implies the respect and unconditional acceptance of all Terms and Conditions of Sale and Use. In the event that you do not wish to accept all or part of these, you are asked to give up any use of this Site. TNC Service Company Ltd reserves the right to modify the terms, conditions and mentions of these General Conditions of Sale and Use and legal notices.

These changes are deemed accepted without reservation as soon as you access the Site after this posting. You acknowledge that these Terms and Conditions of Sale and Use constitute a complete and exclusive agreement between you and TNC Service Company Ltd as to your use of the Site.

 

CONDITIONS OF SALE

The General Conditions of Sale and Use apply to all orders placed through the Site and this, whatever the clauses that may appear on the documents of the buyer.

When a case is not dealt with herein, it is the distance selling rules of the location of TNC Service Company Ltd’s business office that apply.

TNC Service Company Ltd’s offers on the Site are only for individuals. TNC Service Company Ltd reserves the right to refuse the benefit of its offers to any professional dealer and to cancel at any time, from the date of the order and for a period of 12 months following the expected date of delivery, any order that would have gone through a professional.

Any product and sample available on the Site (hereinafter referred to as the “Product (s)”) are intended for personal use only. You agree not to sell or resell the TNC Service Company Ltd Products and Samples you purchase or receive. TNC Service Company Ltd reserves the right to cancel, limit or reduce the quantity of any order that may be made in violation of these Terms and Conditions of Sale and Use.

ORDERS AND VALIDITY OF OFFERS

ORDERING PROCEDURE

A detailed description of the Products is available on the occasion of the individual visualisation of each one of them on the Site. The system thus put in place supposes an active step on your part. It complies with the legal requirements for online sales and consumer protection. To order the desired Products, enter in the product sheet of the items you want to buy by clicking on their picture, choose the desired quantity, then click on “Add to Cart”. Your choices will be automatically added to your basket. You have the possibility to choose several products of the same reference by changing the quantities in the summary of your order. You can also cancel any of the previously selected Products by entering “0” in the Quantity column or by clicking the “X” button to the left of each Product. To take into account these changes, you will need to click on “update my cart”. Once you have ordered all the desired Products, click on “Order” in the summary of your order. Fill out the form with your full details and the payment method. In case of forgetfulness, your order will not be valid. At the end of the form, do not forget to tick the boxes “By ticking this box I accept the GTC” and “This order is with obligation of payment”, without What you will not be able to confirm your order.If you want to modify your order, click on “Update Cart”.

Acceptance of order:

TNC Service Company Ltd agrees to accept orders made over the Internet, within the limits of available stocks, in the terms hereof which you must declare to have read when you validate the order. In accordance with articles L.111-1 and following and L. 121-17 of the Consumer Code, you must be able, before the conclusion of the contract, to know the essential characteristics of the Products (nature, quantity, substantial qualities …), their price, the methods of payment accepted, the time and the delivery restrictions as well as the time, the conditions and the modalities of exercise of the right of retractation as well as the cases of exclusions of exercise of this right. Before the conclusion of the contract of sale, you will see on your screen a good of order detailing your entire order at the price including taxes (excluding shipping cost) that you can change or cancel. To enable the validation of this order form you must first acknowledge that the placing of your order entails the obligation to pay in full and secondly to read the General Terms and Conditions of Sale. Use by ticking the associated boxes and then click on the button “Validate the order”. Check all the boxes mentioned above is an essential requirement for you to validate your order.The fact for you to fill the order form on the Site, to adjust and confirm by clicking on the button ” Validate the order “, is full acceptance of these conditions. These will be the only ones applicable to the contract thus concluded. For any purchase on our Site, a confirmation e-mail will be sent to you mentioning the number of your order, the details of the Products ordered as well as the information allowing you to follow the preparation and the Delivery of Products.

Limitations

In case of out of stock, TNC Service Company Ltd undertakes to inform you by mail to the email address you have indicated, as soon as possible. TNC Service Company Ltd will notify you of the lead times required to obtain the desired Product or will offer you a replacement Product of equivalent value. TNC Service Company Ltd reserves the right to cancel any orders, non-compliant, suspicious, or made in bad faith. In addition, we reserve the right to refuse any order from a customer with whom there is any prior or ongoing dispute. Any order will be taken into consideration only after receipt of full payment of the Products and will be confirmed by TNC Service Company Ltd by e-mail. TNC Service Company Ltd is not able to handle the remainder of orders: if a product is out of time without accurate replenishment, TNC Service Company Ltd will offer you the refund of the product ordered, via the payment method used when placing your order.

PRICES

The prices displayed are expressed in Pounds and are inclusive of all taxes (VAT and all other taxes according to the rates applicable in the UK and in force at the time of the order). These are net prices which include the price of the Products, the costs handling, packaging and preservation. The prices are valid on the date of validation of the order. These can be changed later without notice. They do not include participation in shipping and delivery costs which may vary depending on the amount, the weight of the order and / or the country of shipment. Any order delivered outside metropolitan France may be subject to any local taxes and customs fees at the expense and expense of the buyer. The price indicated in the confirmation of order is the definitive price expressed TTC. In any case TNC Service Company Ltd will not be held to bear additional costs related to the issuance of the order excluding transport charges, described and invoiced at the conclusion of your order on the Site. Customs taxes may be requested by the carrier at the time of delivery. These customs duties and any taxes related to the delivery of an item are at your expense and are your responsibility.

PAYMENT TERMS

Payment for the Products purchased on the Site is made in full, at the time of the order. The Products remain the property of TNC Service Company Ltd until full payment of the order.The payments are made by credit card (Master Card, Visa). Your credit card will be charged at the time of confirmation of your order (excluding USA). To this end, you guarantee that you hold the debit card and that the name on it is yours.

SECURING PAYMENTS

 

DELIVERY

TNC Service Company Ltd delivers in the following areas: UK and other European Countries. No delivery can be made to a country not included on this list, or to mail boxes. TNC Service Company Ltd undertakes to make every effort to deliver the Products ordered within the time indicated, no later than 30 days from the confirmation of your order. The average times vary depending on the destination country you have chosen. The price of deliveries is as follows: Add 6.90 € for all orders delivered in Metropolitan France and less than 50 Euros of purchase. Port offered for shipments in mainland France greater than or equal to 50 Euros of purchase. Shipping due for all orders outside mainland France at the minimum costs indicated and according to the weight of your order. The order is delivered to the delivery address you have chosen. The information stated and recorded during the order is binding on you. In case of error in the wording of the addressee’s address, the company TNC Service Company Ltd can not be held responsible for the impossibility in which it could be to deliver the product (s) following this error. Moreover, in this case, TNC Service Company Ltd will not be able to make a second delivery. The price of the order will be refunded after receipt of the package back to the warehouse TNC Service Company Ltd. The Products travel at the risk and peril of TNC Service Company Ltd. The risks are transferred to the customer only at the time of delivery of the Products to the address indicated by the latter. TNC Service Company Ltd warrants that the Products are in perfect condition when delivered to the carrier. In the event that the Products are badly damaged, your reservations must be made in writing to the carrier upon delivery, or at the latest 4 hours after delivery. A copy of these reservations must be sent to TNC Service Company Ltd by email to the address contact@les-butineuses.com, at the latest 12 hours after these reservations were made. If the above procedure has been followed, and if it is proved that the reserves are due to the fact that the package and the Products are heavily damaged, TNC Service Company Ltd at his choice will establish a credit, refund the customer the price paid or will perform a new delivery of Similar Products. No unverified returns of Products will be accepted.

RIGHT TO RETRACT

In application of the provisions of Articles L.121-21 and following of the Consumer Code, you have a period of 14 days from delivery to exercise your right of withdrawal. When the period of 14 days expires on a Saturday, Sunday or a holiday or holiday, it is extended until the next working day. To exercise your right of withdrawal, please send us your cancellation letter to the following address: contact@les-butineuses.com. Upon receipt of your request, the customer service will contact you with the coordinates provided to organise the return of Products whose direct costs are your responsibility. Packages must be returned to the following address: TNC Service Company Ltd . Products can not be returned to the store. The refund will be made as soon as possible after receipt of the Product (s) returned (s) and at the latest within 14 days of their receipt (s) and will be made via the means of payment used during the purchase. However, the refund can only be made if the Product is returned in perfect condition, in its original packaging, accompanied by all possible accessories, instructions for use and documentation. In addition, Products unsealed and / or mixed inseparably with other products will not be refunded. Only you will be able to exercise this right of withdrawal. In case of delivery to a different person from the customer, this right can not be exercised by the recipient of the order.

COMPLIANCE – GUARANTEE 

CONFORMITY

TNC Service Company Ltd undertakes to give you a property that complies with your order and the United Kingdom legislation in force. In case of non-compliant delivery, you have up to 6 months after the delivery date to send your claim toTNC Service Company Ltd. Beyond this deadline, TNC Service Company Ltd will not be able to guarantee the Products.

RESERVATION OF PROPERTY

The Products delivered to you are sold subject to ownership. The transfer of ownership is subject to the full payment of the price of the Products, on the date agreed between the parties. The Products remain the property of TNC Service Company Ltd until full payment of orders.

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